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Getting Started

Before you buy

Once you’ve made your laptop selection, you’ll need to choose your O2 Mobile Broadband tariff. We offer a number of packages to suit your needs. Visit ouronline shop for more information.

Remember to check the network coverage in your area before you buy, just to ensure you are getting suitable coverage for your needs.

Service, support and warranty

For complete peace of mind, our UK-based technical customer service team are available to look after your every need and can help diagnose any problems remotely.

Technical Support

Online Help and Support

We provide a wealth of information that you may find useful online - covering support to help you get up and running, online demos and lots of FAQs to help you with more complex situations.

Connection

24 month warranty

All our laptops come with a 24 month manufacturer's warranty.

Wireless Router

O2 Techies

One month included in your package to get up and running. Find out more on the types of services our experts can help you with in our O2 Techies section.

Insurance

Insurance

We also know that sometimes accidents do happen and that's why we offer O2 Insure Premier Plus service for £10 a month, to give you peace of mind. 

30 Days

Remember, we also offer a 30 day happiness guarantee

So if you're not happy with the mobile broadband service, you can return your laptop and USB modem, and we will cancel your contract and refund the cost of your laptop if you paid for it.

We're better, connected.