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Home Broadband

Switching to O2 broadband


If you're looking to switch from your existing provider, we're here to make it as hassle-free as possible.

Technical Support

It's easy to switch

You'll need a landline to your property to get O2 Home Broadband - if you don't have one, we can put one in for you. If you already have broadband, you need to ask your broadband provider for a Mac key (they have to give you it by law). Let us know when you’ve got it and we'll do the rest. We'll switch you over in around two weeks, and you shouldn’t be without your broadband for more than a couple of hours.

Technical Support

It's easy to set up

Once you've ordered O2 Home Broadband, it takes about two weeks to get you up and running. By the time your line is ready to go, you'll have received your O2 Home Broadband pack with the O2 wireless box. Watch the setup CD, follow the instructions and plug in the box when it tells you to. That's all it takes.

Change your mind

Change your mind, get your money back

Sign up with our money back guarantee and try us out. If you change your mind, you get your money back.

Not ready

Not quite ready?

If you're tied to another contract, no problem. Just let us know when it runs out and we'll get in touch nearer the time. Register your interest.

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