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O2 Home Broadband - wireless, high speed, unlimited downloads
Dedicated Customer Service Number
My Broadband
With O2?
Check your
account here
Buy online or call
0800 380 0402
Your home or office needs a reliable internet connection and if anything goes wrong, you need it fixed quickly.

That's why our Pro package includes a 24/7 UK based dedicated customer service number that you can call anytime, and get straight through to an expert who can help.

And on those rare occasions we can't get you going again over the phone, with our inclusive Dedicated Customer Service we will send an engineer to your site the next day* at a time that suits to help get you back online. Our engineers will check your PC set-up and broadband equipment and will replace any faulty O2 Home Broadband equipment that day.
  • Call 0800 380 0202 free from UK landlines
  • Call 800 380 0202 free from O2 Mobiles in the UK
  • Complete the email us form
*For problems not resolved over the phone (but raised before 4pm), O2 can arrange for an engineer to visit your premises the next business day (Monday -Friday, 8am-8pm) before 8pm.

See full terms



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